CHAPTER 644: CHAPTER 561: BETTER SAID THAN SUNG

Li Si looked at her calmly, "How can you prove that your face turning out like this was caused by our product?"

Earlier, before Zhang Qian went downstairs, she had already given a brief explanation of this customer’s situation. This woman was a new customer who recently opened a membership card with Simeng.

If she hadn’t added diluted river water, there’s no guarantee that the product wouldn’t cause an allergic reaction. But clearly there were added ingredients—while it might not completely remove impurities and dirt from the face, it shouldn’t cause such issues either, right?

As someone working in this industry, she had done some research on women’s skin. Many times, skin problems are connected to internal body issues, while external care is also crucial.

When the body has toxins, or problems arise in the organs, it leads to pigmentation, dull complexion, and acne. Apart from routine cleaning and skincare, the biggest issues often originate internally.

What does Simeng’s premium VIP membership entail? Besides being costly, Simeng offers customers numerous skincare treatments. The standout attraction is a quarterly bottle of rose water meant for internal consumption.

Marketed under the Mo Si brand, the regular rose water secretly contains diluted river water from her unique space.

Though its effects weren’t exactly miraculous, it had a noticeably transformative impact on improving the health and skin of ordinary people.

The woman was momentarily stunned by Li Si’s question but quickly argued, "I didn’t use anything besides your products! Everything was fine before, and suddenly yesterday my whole face broke out—doesn’t that prove it?"

Zhang Qian immediately offered a gentle explanation, "Ma’am, here’s the thing. Consuming greasy, spicy, heat-inducing food frequently, overactive skin secretions, medications—some of which contain irritating toxins—

as well as chronic sleep deprivation leading to metabolic disorders in the skin, are all possible causes of sudden breakouts. It doesn’t necessarily mean it’s our product causing the issue. Since the day we opened until now, we’ve never encountered a situation like yours!"

"Our Manager Zhang is absolutely correct. There are many factors that can cause acne to appear on your face. But we can assure you: it is certainly not our product. In any case, you needn’t worry too much. As one of our valued customers, if you experience skin problems, we will absolutely find ways to treat and resolve them."

Li Si’s words made the woman’s expression soften, and she glanced at the surrounding customers, whose faces all showed agreement. She let out a sigh of relief.

In fact, solving this issue wasn’t too difficult. If handled properly, this incident could turn misfortune into opportunity and even serve as advertising for Simeng.

Just then, the woman dressed in a colorful dress behind her turned visibly agitated, breaking in, "You talk so smooth! My friend didn’t use anything else—just your products and that bottle of so-called rose water—and her face ended up like this.

Now you’re dodging the issue, shifting to other excuses. I think your shop is nothing but a scam! Wan Qiu, why even bother talking to them? Just call your Yuan Qing and have him send people over to smash up this place!"

Her words instantly made the initially calming atmosphere tense and confrontational.

Another woman behind her didn’t chime in but quietly tugged at her sleeve. Her gaze toward Li Si carried an unusual hint of scrutiny.

Li Si didn’t bother looking at her closely, instead focusing on the outspoken woman, whose sharp, mean expression left Li Si thinking she would be hard to reason with.

In contrast, Wan Qiu clearly didn’t agree with her friend’s statements. "Qingchi, why are you saying such things!"

Wan Qiu had come here to resolve her facial issues, not to smash up a business.

After all, anyone who could open this kind of high-end beauty salon in Beijing surely had influential people backing them.

Moreover, the reason she chose this place and got a membership card stemmed from her husband’s occasional mentions at home, which led her to try it out.

Now with her face breaking out so suddenly yesterday, she hadn’t even dared to go home, afraid her husband would see her in such a state.

The woman called Qingchi looked a little embarrassed but stuck out her neck, insisting, "Wan Qiu! I’m only standing up for you. It’s obviously their fault—how can they act as if they’re in the right? Don’t worry, I’ve already sent a message to Yuan Qing, and he might be here any minute."

Wan Qiu’s face changed drastically, and she glanced at the people around her before whispering sharply, "Why did you notify him? We agreed beforehand not to involve him!"

Thinking of this situation made her even more reluctant to face him.

Qingchi retorted defiantly, "I just didn’t want the three of us to end up at a disadvantage!"

Wan Qiu felt like stomping her feet in frustration but knew that Qingchi’s personality had always been like this. She was both angry and helpless.

When Li Si heard Yuan Qing’s name, she couldn’t help but feel like she’d heard it somewhere before. But now wasn’t the time to dwell on that thought. Instead, she sneered in frustration, "Are you here to solve a problem or just to throw around threats and cause trouble? If you want to smash the place, say it outright! We operate with integrity and have nothing to hide, no matter where we stand!"

Initially eager to resolve things properly, Li Si now saw that this woman was resorting to social schemes, but she wasn’t intimidated.

Jiang Tong had already been informed before coming downstairs and was currently standing by at the entrance. Handling a few middle-aged women would be no problem at all.

If there’s an issue, they’ll address it head-on. Even if it’s eventually determined to be Simeng’s fault, the worst-case scenario would be compensation—why escalate things to the point of tearing down the place?

Moreover, Li Si could sense that Wan Qiu was unlikely to resort to such foolish measures. Her expressions clearly showed exasperation and anger at Qingchi’s unilateral actions.

Wan Qiu hurriedly waved her hands, "Miss, please don’t misunderstand. My friend speaks bluntly, and you can see how I look right now—anyone would feel frustrated in my position. Since you say you can treat it, then I’ll trust you for now. Can we start right away?"

"Absolutely! But let’s first clarify something: the issues on your face are unrelated to our salon. Additionally, after your treatment is successful, we ask that you help clear our name and promote us, as your loud commotion earlier has severely damaged our reputation."

Li Si’s confident demeanor surprisingly put Wan Qiu at ease as well.

Despite Qingchi’s attempts to intervene, Wan Qiu readily agreed, "Don’t worry, I’m not unreasonable! If you truly cure me, I’ll even issue a public apology in the newspapers!"

Right now, nothing was more important than restoring her appearance.

"Wan Qiu! How can you be so gullible? What if this is just a stalling tactic, and after some time they claim they’ve done their best, leaving you stranded? Yayun, why aren’t you helping to persuade her?" Qingchi was visibly frantic, dead set against letting Wan Qiu move forward with her decision.

At this moment, Li Si finally noticed the woman called Yayun, finding her vaguely familiar. Upon closer inspection, wasn’t she the same person from yesterday at the private dining room with Yin Xian, Liu Jiaqi, and Mrs. Yin?

Yayun seemed to pick up on Li Si’s gaze, offering her a polite smile before turning to the others. "Qingchi! Stop causing trouble and let Wan Qiu make her own decisions. Right now, the priority isn’t anything else but how we can get her face back to its best condition! Wan Qiu, go ahead. We’ll wait for you downstairs!"